It's seldom that what you get is what you expected in this day and age. That's a pity. I am very happy with my purchase, however, and will consider additional purchases from your company. Better than ...

I bought this for my study where I work. This is a beautiful and comfortable chair. It's big. I'm 5'2" and my feet do not touch the floor when it is at it's lowest setting. It also has a deep seat....